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Dynamics 365 Commerce


Deliver Seamless and Personalized Shopping Experience Across Offline & Digital Channels

An end-to-end commerce solution that unifies back-office, in-store, call centre, and provides personalised buying experiences to win customers’ loyalty, ameliorate employee productivity & optimise critical processes altogether.

What is Dynamics 365 Commerce?

Empower Businesses to Elevate Customer Experience

Microsoft has relaunched Dynamics 365 Retail as Dynamics 365 Commerce, offering added smart and innovative features like 360-degree omnichannel commerce across e-commerce operations (in-store, call centre, back office, and digital storefront).

Dynamics 365 for Commerce is an integrated yet composable cloud-based ERP solution that empowers e-commerce leaders to develop brand loyalty through personalised customer interactions. 

Consultation and Implementation

Dynamics 365 for Commerce (Retail) is changing the retail industry by creating a one-stop solution that helps retailers create amazing customer experiences, support their employees and optimize operations. The platform takes products from the inception to fulfillment all while transforming them into something incredible!

Omnichannel Commerce

  • Unified Platform: Supports online, in-store, and call center sales from a single platform.
  • Channel Integration: Seamless integration of various sales channels (physical stores, e-commerce, and mobile).
  • Click-and-Collect/Buy Online, Pick Up In-Store (BOPIS): Enables customers to purchase online and pick up their products in-store.

Dynamics 365 Commerce Capabilities

Dynamics 365 Commerce offers a range of capabilities designed to support omnichannel retail experiences, personalized customer engagement, and efficient back-end operations.

Empower customers and partners with flexible purchase options, ensuring consistent engagement & seamless transactions on any device.

Holistic or 360-degree customer perspective on a unified commerce platform, effectively cater to their diverse needs and cultivate enduring relationships.

Promptly launch your digital commerce brand using Dynamics 365 Commerce easy-to-use visual page builder, and various other set of tools or capabilities.

AI-powered integrations in the platform assist partners or customers in finding the right product, protecting your brand from fraud and much more.

Achieve limitless profitability through AI-Driven recommendations, 360-degree view of in-house stock levels, better decisions or forecasting via real-time visibility.

Facilitate seamless communication with customers through appointment reminders, notifications, and updates, improving customer satisfaction and reducing missed appointments.

Dynamics 365 Commerce At a Glance

Dynamics 365 Commerce is an all-in-one solution that empowers businesses to deliver seamless, personalized shopping experiences across online, in-store, and call center channels. It enables unified management of sales, inventory, customer data, and marketing, ensuring consistent branding and improved customer engagement. 

Reliable Dynamics 365 Services

At ExoplanIT, we are committed to delivering top-tier Dynamics 365 after-sales services to our clients. Whether your needs are small or extensive, we’re here to help.

From initial implementation to upgrades, migrations, and everything in between, we provide comprehensive, best-in-class services for Dynamics 365. Contact us, and we’ll take care of the rest, ensuring a seamless experience tailored to your business needs.

Implementation
Our expert team offers customized, hassle-free Dynamics 365 implementation services designed to meet your specific business needs.
Upgrade & Migration
Are you missing out on opportunities because of technological and functional limitations? Upgrade from legacy systems or migrate to Dynamics 365 cloud solutions today.
Support & Maintenance

Tired of limited support during business hours? Get 24/7 support services for your Dynamics 365 solutions to address all customer issues and queries anytime.

Customization

We understand that every business has unique needs. Contact our experts to discuss your requirements and receive customized solutions tailored to your business model, helping you achieve greater success.

Integration

Choose from over 2,000 industry-specific add-on solutions available on Microsoft AppSource to boost your productivity with seamless integration into your Dynamics 365 solutions.

Consulting

Confused about what is best for your business? Use our reliable consultation services by industry experts to get the need-based solution and make a difference.

Audit

Our top-tier audit team is equipped to identify gap areas and ensure a smooth, issue-free auditing process during your Microsoft Dynamics 365 implementation.

Reporting

Leverage the power of Dynamics 365 solutions and Power Apps by utilizing advanced in-built features and diverse reporting tools to enhance and strengthen your reporting capabilities.

How Dynamics 365 Commerce Can Make a Difference?
Dynamics 365 Commerce empowers businesses to streamline operations, boost employee productivity, and create highly personalized shopping experiences for customers and partners.

Create engaging, smart & digital storefronts​ by utilising built-in ​web authoring and easy-to-use development tools.​

Gain a connected view of marketing & commerce operations like content, assets, promotions, inventory & pricing altogether.

Proactive actions using an advanced set of in-built tools & capabilities in Dynamics 365 Commerce that facilitates pro-active decision-making.

Omnichannel selling capabilities along with real-time inventory visibility, enhance commerce businesses’ operations and customer experience.

Why ExoplanIT..?

As the leading Microsoft Dynamics 365 partner in Australia, we are renowned for delivering cutting-edge solutions and unmatched customer service. Consult with our industry experts, who understand the pulse of the market, to transform your business today.

Projects Delieveries
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Our team has efficiently completed over 500 successful projects and continues to add new achievements to our portfolio every day.

Subject Matter Experts
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The team at ExoplanIT brings hands-on experience that enables them to identify and address issues that businesses may not even realize exist, providing proactive and effective solutions.

Customer Support
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We offer 24/7 customer support for all our services, including implementation, upgrades, audits, consultation, and more.

Customer Satisfaction
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The many success stories and testimonials from Dynamics Square speak volumes about the high level of customer satisfaction our team delivers.

Ready to take the first step and transform your business?